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Partner portal guide

How to send or schedule messages to clients

To message clients in Rabbit Invest, open Communication Hub and tap Send / Schedule New Message. Tick the clients or pick a family, choose email or app notification, and pick a template or write your own. On Preview & Send, send it now or schedule it for a date and time.

Video 0:417 stepsUpdated 26 October 2026

Steps

  1. Open Communication Hub

    All client messaging lives here.

  2. Tap Send / Schedule New Message

    The message builder opens.

  3. Tick the clients, or pick a family

    Message one client or many.

  4. Choose email or app notification

    Reach clients where they look.

  5. Pick a template or write your own

    Add client details in one click.

  6. On Preview & Send, choose Send now or Schedule for later

    Check the message first.

  7. Pick a date and time, then tap Schedule message

    It goes out on its own.

If something does not work

Can I reuse a message?

Yes. Save it as a template in Communication Hub and pick it next time.

Where can I see what was sent?

Message history in Communication Hub lists every message sent, scheduled or failed.

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